Career
Work Experience
Production software engineering, five years running cloud infrastructure, and retail operations alongside it. Technical and leadership work built in parallel.
Mar 2026 — PresentCurrent
Software Engineer
Anglian Water Services Ltd·Pollutions Control Centre
- Software engineer in the Pollutions squad (sewage), building and maintaining systems for the Pollutions Control Centre and evidence capture workflows.
- Deliver features in an agile team with sprint planning, stand-ups, and retrospectives, using DevOps practices from development through to deployment.
AngularC#.NETAgileDevOpsCode Reviews
Jan 2020 — PresentCurrent
Chief Operating Officer
Royalty Hosting·60+ servers, 150+ clients, 99.9% uptime
- Direct day-to-day operations, including customer support, server management, and billing for 150+ active clients, achieving a 4.3/5 rating on Trustpilot.
- Lead a team of three to handle technical support and infrastructure maintenance, enhancing average ticket resolution times by 30%.
System AdministrationServer ManagementDDoS MitigationTeam LeadershipCustomer Relations
Sep 2025 — Feb 2026
Software Engineer
Morrisons PLC·Internal retail PWA, agile squad
- Built an internal Next.js 16 retail search PWA used by store colleagues to find products, stock, shelf locations, and planograms, with full-text search, barcode scanning (native + ZXing), planogram lookup, offline support, and HMAC-secured auth.
- Worked in an agile squad with daily stand-ups, sprint planning, and retrospectives, shipping features iteratively from backlog to production.
ReactNext.jsPWATanStack QueryBarcode ScanningOffline SupportAgile
Sep 2023 — Feb 2026
Worker / PFS Supervisor
Morrisons PLC
- Collaborate with a skilled team, setting performance targets and monitoring progress to maintain high service standards.
- Coordinate operations with 100% compliance in safety and legal protocols, contributing to zero reportable incidents.
LeadershipTeam ManagementOperationsCustomer Service
Oct 2024 — Jan 2025
Lincoln Award Employer Projects
University of Lincoln·95% stakeholder feedback, 7-person team
- Partnered with VINCI Facilities to improve waste management and recycling systems at the University of Lincoln.
- Teamed with seven students from various academic backgrounds, ensuring efficient knowledge-sharing and on-time project completion.
Project ManagementData AnalysisReport WritingPresentation Skills
Oct 2021 — Sep 2023
Trading Assistant
J Sainsbury PLC·97% product availability
- Operated in a high-volume environment, developing expertise in operational efficiency, teamwork, and complex problem-solving.
- Coordinated with cross-functional departments to improve inventory accuracy, increasing product availability to 97%.
Retail OperationsInventory ManagementData AnalysisCustomer Service